Balto
Real-Time Guidance Platform for Contact Centers powered by AI
Overview
| Primary Task | Customer support |
|---|---|
| Year Founded | 2017 |
| Country | United States |
| Industry | information technology & services |
| Website Status | Error 403 |
Technologies
SalesforceCloudflare DNSSendgridGmailGoogle AppsCloudFlare HostingMicrosoft Office 365Atlassian CloudRemoteReviewsAI
Keywords
software developmentreal-time guidanceai call guidancecustomer experiencequality assurancegenerative aicoaching alertsnotetakercall scoring automationagent trainingcompliance managementlive call supportdynamic promptsconversational aiknowledge base integrationsupervisor toolscall managementsales supportautomated insightssentiment analysisperformance metricsgamificationengagement toolscontact center solutionsai workforcedata privacy compliancere