HelpDesk
HelpDesk is an AI-powered customer service software designed to streamline support operations. It offers a unified ticketing system, automation, a knowledge base, and reporting to enhance agent efficiency and improve customer satisfaction for businesses of all sizes.
Overview
| Primary Task | Customer support |
|---|---|
| Year Founded | 1995 |
| Country | United States |
| Website Status | Active |
Technologies
Cloudflare DNSPostmarkSendgridGmailGoogle AppsMailChimp SPFAmazon AWSNetlifyReact ReduxGoogle AnalyticsDoubleClickGoogle Dynamic RemarketingGoogle Custom SearchGoogle Tag ManagerGoogle Font APIDoubleClick ConversionMobile FriendlyCloudinaryFullStoryLiveChatFacebook WidgetFacebook Login (Connect)WistiaGoogle Analytics Ecommerce TrackingHubspotFacebook Custom AudiencesDocuSignVimeoHotjarAdobe Media OptimizerCedexis Radar
Keywords
Help deskCustomer serviceTicketing systemAIAutomationKnowledge baseCustomer support softwareCRMSaaSCustomer experience